Equipment lifetime services
All services are available in Spain and Portugal. Please request information on availability in other countries at services@salicru.com.
Critical equipment needs supervision, and for greater peace of mind, Salicru provides constant verification that it is functioning perfectly at all times. We offer comprehensive support to keep your systems running smoothly, from 24/7 technical assistance and real-time monitoring to detailed status reports and optimization proposals. Our team of experts handles corrective actions, battery replacements, and training sessions to address all your needs.
All electronic devices require periodic maintenance to ensure optimum performance in the event of mains disturbances (power cuts, overvoltages etc.). With this goal in mind, Salicru offers you the services of a large and expert human team of technical professionals. Salicru's technical staff will always be at your side to offer you a fast, quality service in the event of any possible incidents with your equipment, even before they occur.
After the warranty on your product expires, Salicru offers a range of maintenance packages that include preventive and corrective interventions.
Preventive visits
Preventive actions guarantee the customer improved safety with regard to the maintenance and proper functioning of the equipment. All the maintenance plans include an annual preventive visit during which specialised technicians carry out a series of verifications, checks and adjustments to the systems.
Corrective visits
Corrective maintenance and/or repair visits are included in all the maintenance plans, and are unlimited. This means that Salicru will service the equipment as many times as necessary in case of breakdown.
Available in a wide range of schedules and formats, the Maintenance Contracts (MC) offered by Salicru ensure maximum performance and optimise the service life of your power systems. The advantages of MCs include preferential treatment, maximum response speed, on-site advice by qualified technicians, detailed reports and analyses, etc. To configure your maintenance contract, please select the desired support service availability times and the type of service you require.
The training given by Salicru will help you operate your power system safely: harmonics, neutral point treatment, communication software, electrical supervision, etc.
Salicru offers you six decades of professional experience in the constantly developing power electronics market. Therefore, the courses are suitable both for those who do not have specific knowledge of these types of products and those who need to renew or update their knowledge.
The most popular training courses are as follows:
| Stabilisers | 1 day |
| Single-phase UPS systems | 1 day x each serie |
| Three-phase UPS systems | 2 days x each series |
| Drives | 1 day |
| Solar inverters | 1 day |
| Rectifiers | 2 days x each series |
General characteristics of the courses
- In each training session, full documentation is provided for the course follow-up. Bookings must be made at least 30 calendar days in advance.
- Salicru reserves the right to cancel the course if the minimum attendance requirement is not met.
- The courses will be held at our headquarters.
- In-company training courses can be offered on request.
- Please consult the specific conditions of each course.
A wide variety of options - software and hardware - for equipment management and controlled shutdown of connected equipment under any operating system. The most important being:
- Software adapters.
This system consists of real-time management and monitoring of the UPS, which allows complete remote control of the UPS at all times through software installed on a PC/Server and/or Ethernet/SNMP adapter. Salicru offers this complete solution by means of the software: UPSMAN, UNMS II, RCCMD, WINPOWER, UPSMON POWERMASTER and VIEWPOWER, and the different Ethernet/SNMP adapters available for the various UPS series.
- NIMBUS
Individual and group UPS management and monitoring system, with mobile APP and WEB, advanced alarm system, possibility of performing remote tests, notification of recommendations, etc.
- SNMP / Web Manager
These are a series of external cards designed for the management and monitoring of SNMP (Single Network Management Procotol) and web environments.
- Sensors
Specially designed to be connected directly to the inputs/outputs of the SENSORMANAGER.
- UNMS II - UPS Network Management System
Software for easy monitoring of networked distributed power, easily adaptable to a user's specific needs.
- UPS Management Software
These are a series of client/server modules for networks and local workstations that monitor the status of the system's supplies and make the appropriate adjustments in the event of any changes.
The status of each battery element is key to the proper functioning of systems. This solution ensures you can take advantage of the full life of the battery, optimise its useful life, be aware of its operating status at any time, forecast failures, etc.
The BACS II system is designed to monitor and control batteries individually or in battery blocks, providing a symmetrical charging process.
- Intensive and comprehensive analysis of a single battery in the power supply system.
- Available for up to 3 groups of sealed lead-acid batteries (2-4 V, 6 V and 12 V) with capacities between 7 Ah and 5,000 Ah.
- Increased durability and capacity of the battery pack. Batteries can be used up until the end of their useful lives.
- No need to replace the complete battery pack as a preventive measure.
- Avoids unexpected or inadvertent battery failures. Optimisation of battery capacity.
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