Complaints channel
This channel is dedicated exclusively to address complaints for legal breaches by the organization or its members, under the terms and conditions of Law 2/2023, of February 20, regulating the protection of people who report on regulatory violations and fight against corruption. If you have any questions about other issues, you can contact us through other channels available on the website.
Without exclusive or limiting intention, the following are considered: s
- Frauds and scams
- Money laundering
- Tax evasion or avoidance
- Crimes against intellectual or industrial property
- Unfair competition
- Crimes against the market or consumer
- Internal corruption
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Irregularities with Social Security or the Tax Agency
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Breach of data protection regulations
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Disclosure of business secrets
- Embezzlement
- Crimes against the environment and public health
- Violation of workers' rights
Some of the situations that could be reported in this way
- Possible conducts and behaviors considered illegal with the performance of work
- Alleged lucrative management of company resources
- Situations of discrimination or sexual abuse
- Corruption practices, theft, fraud, etc.
Any person from the company and those external persons who are or have been linked or related to it in a work or professional context.
It can be done verbally, in writing or in person by following the steps indicated in the confidential complaints channel form. Likewise, the communication can be anonymous.
It will be processed guaranteeing confidentiality and the prohibition of reprisals against the reporting person.
The internal information system meets the guarantees of confidentiality, non-retaliation, respect for independence, data protection, secrecy of communications and correct practices for monitoring, investigation and protection of the reporting person.
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