UPS RECOMMENDER
UPS RECOMMENDER
 
General Catalogue
 
SPS NET2
SPS NET2
 
General Catalogue
 
Variable frequency drives
Variable frequency drives
 
General Catalogue
 
Photovoltaic inverters
Photovoltaic inverters
 
General Catalogue
 
Stabilisers
Stabilisers
 
General Catalogue
 
DC Systems
DC Systems
 
General Catalogue
 
Transformers
Transformers
 
General Catalogue
Sales Channels
Support
 
Maintenance contracts
Maintenance contracts
 
General Catalogue

Questions about product

SLC TWIN RT2 T UL
On-line double-conversion tower/rack UPS from 6 and 10 kVA with PF=1
High-performance On-line security for priority systems
Battery backup time much shorter than expected.

Possible cause: Batteries not fully charged.

Solution: Charge batteries for at least 8 hours and then check their charge level. If problem persists, contact distributor or seller or, failing that, our TSS.

 

Possible cause: Batteries defective.

Solution: Contact distributor or seller or, failing that, our TSS for battery replacement.

When connecting UPS to mains, display does not illuminate nor show any indications

Possible cause: No voltage at input.

Solution: Check for mains voltage.

 

Possible cause: Input power cables badly connected.

Solution: Check input power cables firmly connected to mains and UPS.

 

Possible cause: Input cable connected to IEC output connector on UPS.

Solution: Correctly connect input cable to respective IEC connector.

Battery backup time much shorter than rated value.

Possible cause: Batteries not fully charged.

Solution: Charge batteries for at least 8 hours and then check their charge level. If problem persists, contact distributor or seller or, failing that, our TSS.

 

Possible cause: Batteries defective.

Solution: Contact distributor or seller or, failing that, our TSS for battery replacement.

Code: O9

Possible cause: UPS overloaded:

Solution: Disconnect or shut down the excess loads connected to the UPS output.

 

Possible cause: UPS overloaded. Equipment connected to the UPS is directly powered by the mains input through the bypass.

Solution: Disconnect or shut down the excess loads connected to the UPS output.

 

Possible cause: After repeated overloads, the UPS is in Bypass mode. Equipments connected to the output are powered directly by the mains.

Solution: Disconnect or shut down the excess loads connected to the UPS output, shut down the device and restart it.

Code: 27

Possible cause: Voltage of batteries too high or charger faulty.

Solution: Contact distributor or seller or, failing that, our TSS.

Code: 28

Possible cause: Voltage of batteries too low or charger faulty.

Solution: Contact distributor or seller or, failing that, our TSS.

Code: 2A

Possible cause: Charger short-circuited at its output.

Solution: Check whether the connection of the external battery pack connected to the UPS is short-circuited.

Code: 43

Possible cause: The UPS turns off automatically due to overload at output.

Solution: Disconnect the excess loads from the output sockets and restart it.

Code: 49

Possible causa: Sobrecorrent d'entrada del SAI.

Solució: Desconnectar l'excés de càrregues de les preses de sortida.

Code: 4S

Possible cause: The charger does not provide output and the battery voltage is less than 10 V per element.

Solution: Contact distributor or seller or, failing that, our TSS.

Code: EP

Possible cause: EPO (emergency power off) function activated.

Solution: Close EPO signal circuit (fit connector with jumper) to deactivate it.

Code: l4

Possible cause: UPS turns off automatically due to short circuit at output.

Solution: Check output wiring and that connected loads not short-circuited.

Code: NC

Possible cause: Internal or external batteries badly connected.

Solution: Check all batteries properly connected.

Code: OA

Possible cause: Fans fault.

Solution: Check the fans and contact the distributor or seller or, failing that, our TSS.

Code: OD

Possible cause: The temperature of the UPS is very high or the fan is locked or does not work.

Solution: Check the fans and contact the distributor or seller or, failing that, our TSS.

Code: OL

Possible cause: UPS overloaded.

Solution: Disconnect excess load from UPS output sockets.

 

Possible cause: The UPS is overloaded and connected loads are powered directly from the mains through the Bypass.

Solution: Disconnect excess load from UPS output sockets.

 

Possible cause: After repetitive overloads, the UPS is locked in Bypass mode and connected loads are powered directly from the mains through the Bypass.

Solution: Disconnect the excess loads from the output sockets, shut down the device and restart it.

Code: Ol

Possible cause: Internal or external batteries badly connected.

Solution: Check all batteries properly connected.

Code: SF

Possible cause: Neutral to earth fault detection. Phase and neutral input cables inverted.

Solution: Disconnect input plug from AC power socket and invert connection of phase and supply neutral (rotate plug 180º).

Code: TP

Possible cause: The temperature of the UPS is very high or the fan is locked or does not work.

Solution: Check the fans and contact the distributor or seller or, failing that, our TSS.

Codes: Ol, O2, O3, ll, l2, l3 and 4l

Possible cause: Internal fault in UPS.

One of two possible situations may occur in this state:

1. The load is still powered, but from the mains through the UPS Bypass.

2. The load is no longer powered.

Solution: Contact distributor or seller or, failing that, our TSS.

Codes: Ol, O2, O3, O4, ll, l2, l3, l4, lA, 2l, 24, 3S, 36, 4l, 42 or 43

Possible cause: Internal fault in UPS. One of two possible situations may occur in this state:

1. The load is still powered, but from the mains through the UPS Bypass.

2. The load is no longer powered.

Solution: Contact distributor or seller or, failing that, our TSS.

Barcelona Web Design: MontawebMONTAWEB.com
Welcome to Salicru. Select country/language
Algeria   Français
Angola   Português
Bahrain   English
Congo   Français
Côte d'Ivoire   Français
Egypt   English
Equatorial Guinea   Español   Português   Français
Iraq   English
Jordan   English
Kenya   English
Kuwait   English
Lebanon   English
Libya   English
Madagascar   Français
Mali   Français
Mauritania   Français
Morocco   Français
Niger   Français
Nigeria   English
Oman   English
Qatar   English
Reunion   Français
Saudi Arabia   English
Senegal   Français
South Africa   English
Syria   English
Tanzania   Français
Tunisia   Français   English
Turkey   English
Uganda   English
United Arab Emirates   English
extralarge
large
tablet
mobile
We use proprietary and third-party cookies to keep track of how our website is used and to be able to improve it, adapt the content to your tastes and personalise our advertising, marketing and social media posts. Click on the corresponding buttons to accept all of them, reject them or configure your settings. Please see our Cookie Policy for more information.