Questions about software

• We access the website www.salicru.com
• We select Products > UPS – uninterruptible power supply and search for our product.
• We enter the Models section, choose our model (VA Power) and click on +info.
• We click on Software and a series of software will appear according to our operating system, where we can also download the UPS manual. We download the software for our operating system, in our case we will download Winpower_setup_Windows.
• Once downloaded, a zip appears that we are going to unzip with the right click "extract all" or "extract here". It will leave us a folder, open it and run it as an administrator.
• A window may appear where we will press YES
• The WinPower installer will start. Next, a tab will open in which we will have to press Yes.
• To continue, click Next.
• In the serial section we have to use the following string of numbers: Serial number: 511C1-01220-0100-478DF2A.

• Choose the program's installation path and click Next.

• Select where we want the icons

• To start the installation, click on Install.
• To finish the installation, click Done.

• We can see the serial number in the section "How do I install Winpower on Windows?"
• The serial number can be found in the software section of the products in the "Documentation" subsection.
• We can download the PDF where it is located or copy it directly from the name of the document.
• The serial number is: "511C1-01220-0100-478DF2A"

• We must use the monitor to access the program and thus we can monitor our UPS.
• We can also access the monitor through the "Toolbar". Once there, right-click and choose "Start Monitor".
• Another way to access it would be by clicking on the logo of the application.
• It is important to make sure that the Agent is also running.

• Access the website: www.salicru.com
• In the top menu we choose "Products" and click on "Products > UPS – uninterruptible power supply" or domestic solutions depending on the model of our equipment.
• Enter the models section and once you have chosen your UPS you click on the +info button.
• Click on "Software" and a list of software according to operating system will appear, where we can also download the software manual.
• We will download Winpower for MAC (depending on version).
• Unzip the file and an executable with the name "Winpower.mpkg" will appear.
• Right-click, select "Open".
• Once started, the installation wizard will appear and we click on "Continue" and follow the steps.
• To finish the installation, we click on "Close".

• Important: Both the agent and monitor require the latest version of Java SE to use. By default, if the operating system detects that it is not installed, it gives us the option to install it.
• In case we want to make sure to start Winpower, we can go to "Terminal" by entering "Terminal" in our search engine.
• Once we have the terminal open, we enter the following command: cd /opt/MonitorSoftware. Next, we put the command ./agent start or sudo ./agent start to start the service or the command ./agent stop or sudo ./agent stop to stop it. When the word "sudo" is found in an order, we have to enter the same password that we have as a user.

To be able to open the Winpower we open the terminal, use the command cd /opt/MonitorSoftware and type ./monitor

• The serial number can be found in the download section of the program within the subsection “Documentation”.
• You can download the pdf from where it is located or copy it directly from the name of the document.
• The serial number is: “511C1-01220-0100-478DF2A“ 

• We make sure that the agent application is executed by doing this:
  1. We must go to "Terminal" by entering "Terminal" in our search engine.
  2. Once we have the terminal open, we enter the following command: cd /opt/MonitorSoftware
  3. Next, we put the command ./agent start or sudo ./agent start to start the service or the command ./agent stop or sudo ./agent stop to stop it. When the word "sudo" is found in an order, we have to enter the same password that we have as a user.
  
• Once the agent application is executed, we have two options to start Winpower:
  • Where we had previously left off in the "Terminal", we enter the ./monitor command and Winpower will start.
  • While the ./agent is running, we open the terminal and in the /opt/MonitorSoftware folder we type ./monitor.
• Winpower Interface:

• To be able to apply the changes made, you must be an Administrator.
• If it is the first time we open the program we have to do the following:
• Go to the System tab and select: "Work as an administrator"
• By default the password is "Administrator".
• If you want to change the password, in the same section we can click on "Change the Administrator password".

• We enter as an administrator in: "System" > "Work as an Administrator". The default password is: "Administrator".
• Go to "System" > "S.A.I. Autosearch", then we will have the UPS configured to be able to see it.

• If it doesn't work, go to "System" > "COM Port Settings" and add the USB to be able to connect to the UPS.

• We open Winpower.
• Then we access as an administrator in: "System" > "Work as an Administrator". The default password is: "Administrator".
• Click on "Tools" and select "Email Settings".

Before starting, we must take 2 things into account: we can use the same email to send and receive emails. In addition, if in the "SMTP user" section we use a Gmail email, we must make sure that in our Google account we have activated the "Access of less secure applications".

• If you use office365 mail, you must manually fill in the different sections. In the "SMTP server" section we enter "smtp.office365.com", in "Port": "587" and in "Encryption": "TLS". In the "SMTP User" section, you must indicate your email address and check the option "You need the authentication password" and enter it. Next, we indicate the email address to which we want to receive emails.
• Now we will only have to select the cases in which Winpower will send us the emails and press the "Accept" button.

• If you use Gmail mail, you can choose your SMTP in "SMTP Server" and the port it uses will be filled in directly. In the "SMTP User" section, you must indicate your email address and check the option "You need the authentication password" and enter it. Next, we indicate the email address to which we want to receive emails.
• Now we will only have to select the cases in which Winpower will send us the emails and press the "Accept" button.

• From Winpower we go to S.A.I and click on "Shutdown parameters".
• We have a number of options:
  • If we select the option: "Time needed for shutdown", once the assigned time is over, the computer will shut down or sleep depending on the one we choose in the following options.
  • If we activate "System" we will be able to choose what we want our system to do when a fault is detected, either to shut down or suspend the system.
  • By means of the option "Remote closure of users" we can configure our system to accept remote orders before shutting down or to execute them itself, indicating in both cases which orders and whether they are remote or not.
  • Finally, we can also configure "Shutdown alarm parameters", this option allows us to have the system warn us when the power fails, in addition to configuring at what interval we want it to warn us.

• To do this, we have to access the top section "S.A.I/Device." and then "UPS start and shutdown programming".
• A window will appear, which, if you have scheduled a start-up or stoppage, will appear with the color code explained.
• To schedule the on/off we will click on "Add On/Off", select the periodicity if we want it to be only once or if we want it to be every week or specific days.
• We will have to choose the schedules and the device that we want to turn off, once everything is configured we will click on "Accept".
• We will be able to check that it appears on the list of pending tasks and indicated in the calendar.

• Yes. To do so, just go to the “Log” section at the top and inside you will find various sections such as event logging where you can check the status of the latest incidents.
• There is also a “Data logging” section where you can consult any transfer of data that the device has performed.

• The mobile messaging function is available but requires a component that has to be purchased separately.

• Go to www.salicru.com
• From the top menu bar, select “Technical Support”, and then “Online Support” from the drop down menu.
• If you do not have an account, click “Sign up here”.
• Fill in the form with your details to sign up.
• If sign up is successful, you will receive a message to the email address you gave during sign up.

To contact technical support, click “How can we help you?” in the bottom right-hand corner.

A window containing your details will open where you can write your question.

• We access the website www.salicru.com
• Select Products > UPS – uninterruptible power supply and click on SPS SOHO+
• We choose our model (VA Power) and click on +info
• We will click on "Software" and a list of software will appear according to our operating system, where we can also download the software manual.
• We will download Winpower for Linux (depending on version).
• Once downloaded, a file with the extension ".tar.gz" will appear. We unzip it with the command tar –xzvf Winpower_setup_LinuxAMD64.tar.z
• Click at the same time: Ctrl + Alt + T, to enter the "Terminal".
• Then we enter the Winpower directory by putting cd Winpower_setup_LinuxAMD64
• Once inside the directory we move to LinuxAMD64 by putting cd LinuxAMD64.
• Here we have to look at exactly what the "setup" folder inside the "LinuxAMD64" folder is called; if we say "install.bin" we will execute the following command: sudo ./install.bin. If we do ls -l the folders and files will appear inside the folder where we are.

• Next, the WinPower installation wizard will start.
• We follow the wizard; if we want to leave the default options we click on "Next".
• In the next window, we enter the "Serial number": 511C1-01220-0100-478DF2A.

• Click on "Install" and to finish the installation "Done".

• The serial number can be found in the download section of the program within the subsection “Documentation”.
• You can download the pdf from where it is located or copy it directly from the name of the document.
• The serial number is: “511C1-01220-0100-478DF2A“ 

• Press at the same time: "Ctrl + Alt + T", to enter the "Terminal".
• Enter the cd/ command and then move to the opt/MonitorSoftware folder as follows: cd /opt/MonitorSoftware.
• Next, we put the command ./agent start or sudo ./agent start to start the service or the command ./agent stop or sudo ./agent stop to stop it. When the word "sudo" is found in an order, we have to enter the same password that we have as a user.

• We enter ls -l and check if there is a monitor or Monitor. We execute it using the ./monitor command.

• When Winpower starts, a window called Wizard will open, we close the window by clicking on the cross.

• Winpower Interface:

• In order to apply the changes we make, we have to work as an Administrator.
• If it is the first time we open the program we have to do the following:
• Go to the "System" tab and select: "Work as an administrator".

• By default the password is "Administrator".

• If you want to change the password, in the same section we can click on "Change the Administrator password".
• Every time we change sections, we will have to repeat the operation to be administrators and be able to validate the configurations.

• We enter as an administrator in: "System" > "Work as an Administrator". The default password is: "Administrator".
• Go to "System" > "S.A.I. Auto Search", then we will have the UPS configured to be able to see it.

• If it doesn't work, go to "System" > "COM Port Settings" and add the USB to be able to connect to the UPS.

• We open Winpower.
• Then we access as an administrator in: "System" > "Work as an Administrator". The default password is: "Administrator".
• Click on "Tools" and select "Email Settings".

• We may use the same email account to send and receive emails.
• If in the "SMTP User" section we use a Gmail email, we must make sure that in our Google account we have activated the "Access of less secure applications".
• If you use office365 mail, you must manually fill in the different sections. In the "SMTP server" section we enter "smtp.office365.com", in "Port": "587" and in "Encryption": "TLS". In the "SMTP User" section, you must indicate your email address and check the option "You need the authentication password" and enter it. Next, we indicate the email address to which we want to receive emails.
• Now we will only have to select the cases in which Winpower will send us the emails and press the "Accept" button.

• If you use Gmail mail, you can choose your SMTP in "SMTP Server" and the port it uses will be filled in directly. In the "SMTP User" section, you must indicate your email address and check the option "You need the authentication password" and enter it. Next, we indicate the email address to which we want to receive emails.
• Now we will only have to select the cases in which Winpower will send us the emails and press the "Accept" button.

• From Winpower we go to S.A.I and click on "Shutdown parameters".
• We have a number of options:
  • If we select the option: "Time needed for shutdown", once the assigned time is over, the computer will shut down or sleep depending on the one we choose in the following options.
  • If we activate "System" we will be able to choose what we want our system to do when a fault is detected, either to shut down or suspend the system.
  • By means of the option "Remote closure of users" we can configure our system to accept remote orders before shutting down or to execute them itself, indicating in both cases which orders and whether they are remote or not.
  • Finally, we can also configure "Shutdown alarm parameters", this option allows us to have the system warn us when the power fails, in addition to configuring at what interval we want it to warn us.

• To do this, we have to access the top section "S.A.I/Device." and then "UPS start and shutdown programming".
• A window will appear, which, if you have scheduled a start-up or stoppage, will appear with the color code explained.
• To schedule the on/off we will click on "Add On/Off", select the periodicity if we want it to be only once or if we want it to be every week or specific days.
• We will have to choose the schedules and the device that we want to turn off, once everything is configured we will click on "Accept".
• We will be able to check that it appears on the list of pending tasks and indicated in the calendar.

• Yes. To do so, just go to the “Log” section at the top and inside you will find various sections such as event logging where you can check the status of the latest incidents.
• There is also a “Data logging” section where you can consult any transfer of data that the device has performed.

• The mobile messaging function is available but requires a component that has to be purchased separately.

• Go to www.salicru.com
• From the top menu bar, select “Technical Support”, and then “Online Support” from the drop down menu.
• If you do not have an account, click “Sign up here”.
• Fill in the form with your details to sign up.
• If sign up is successful, you will receive a message to the email address you gave during sign up.

To contact technical support, click “How can we help you?” in the bottom right-hand corner.

A window containing your details will open where you can write your question.