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Salicru's TSS a comprehensive service at the customer's disposal

Dilluns, 22 september 2014

A business’s productivity and management cannot be affected by a breakdown. In those cases, the ability to respond is essential in solving the technical incidents that may arise.

For Salicru, with more than 45 years of experience in manufacturing electronic protection equipment for highly sensitive systems, having first-rate, fast, and effective technical support capable of any technical intervention, wherever it may arise, is essential to offering a quality service.

Salicru’s Technical Support and Services (TSS) department has a wide range of qualified technicians offering support to their customers for any eventuality or incident involving their equipment, at any hour, time or place. And they carry out their task under two major parameters: lengthen the MTBF (Mean Time Between Failures) of their equipment and reduce the MTTR (Mean Time To Repair) in the event of a breakdown.

Salicru’s TSS has a strong national and international presence. There are 14 regional delegations in Spain, and in the rest of the world it covers more than 40 countries on four continents.

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